Wise
Wise is a UK-based fintech providing international money transfers and multi-currency accounts for individuals and businesses worldwide.
Account Types
Personal Plans
| Feature | Wise Personal |
|---|---|
| Monthly Fee | Free |
| Annual Fee | - |
| Minimum Balance | - |
| Fee Currency | USD |
| Free ATM Withdrawals | - |
| Card Type | Standard PhysicalStandard Virtual |
| Billing Model | Pay As You Go |
| Free Tier | Available Account is free. Receiving domestic payments (AUD, CAD, EUR, GBP, HUF, NZD, SGD, TRY, USD) is free. Fees apply per wire/Swift payment received. |
| Description | Personal multi-currency account. Hold 40+ currencies for free, receive domestic payments free, send at real exchange rates with small conversion fees. |
Business Plans
| Feature | Wise Business Advanced | Wise Business Essential |
|---|---|---|
| Monthly Fee | Free | Free |
| Annual Fee | - | - |
| Minimum Balance | - | - |
| Setup Fee | $31.00 | Free |
| Fee Currency | USD | USD |
| Free ATM Withdrawals | - | - |
| Card Type | Standard PhysicalStandard Virtual | Standard PhysicalStandard Virtual |
| Billing Model | Fixed | Free |
| Free Tier | No | Available No monthly fee. Free access to sending, holding, converting, team management and debit card issuance. Per-transaction fees apply for international transfers. |
| Description | Paid business plan adding receiving in 23+ currencies, payment links, QR codes, card/Apple Pay acceptance, direct debits, and professional invoicing on top of Essential features. | Free business plan with batch payments up to 1,000, multi-currency holding/conversion, interest, accounting sync (QuickBooks/Xero), team members and debit cards. |
Visit the provider website for detailed plan comparisons and features
Business Features
API: Wise offers a free open API (no monthly fee mentioned) with sandbox environment, API tokens, webhooks/real-time notifications, and comprehensive developer documentation. Bulk payments: Batch Transfers API confirmed, supporting up to 1000 transfers per batch group under a single reference with single funding. Batch groups have statuses: NEW, COMPLETED, MARKED_FOR_CANCELLATION, PROCESSING_CANCEL, CANCELLED. Corporate cards: The URL https://wise.com/us/pricing/business/card-fees confirms a Wise Business card exists (page content was minimal but URL is explicit), though card type (Visa/Mastercard) and max card count are not specified in the content provided. Expense management: Mentioned as a capability ('Simplify expense reporting') via the API. Payment gateway: The business API page mentions 'Add Wise as a disbursement option to your website' and a blog URL signals a payment gateway product exists (https://wise.com/us/blog/wise-payment-gateway). Scheduled payments: Standing orders and recurring transfers are explicitly listed as API capabilities ('Automate invoice payments, recurring transfers, standing orders, or payroll'). Flexible Partner Pricing: Partners can customize transfer fees via pricingConfiguration object (variable % + fixed fee, OVERRIDE type), with deferred fees and fee limits configured by Wise. Balance accounts: Multi-currency account management API confirmed for creating and managing currency balances. Multi-user access: Not mentioned in any source content. Receipt scanning: Not mentioned. Accounting integrations: None named in the content. Approval workflows: Not mentioned. Invoicing: Invoice payment automation mentioned as an API use case but no built-in invoicing tool described.
Fees & Limits
| Route | Fee Structure | Min/Max |
|---|---|---|
| International (SWIFT) | $2.39(1-4 business days) | No limit Fixed fee charged by Wise to receive an inbound SWIFT payment in EUR |
| Other | $1.00 + 0.01%(1-4 business days) | No limit Example corridor fee cited by rates.fm for a 200 GBP transfer: 0.5% + 1 GBP fixed. Wise uses mid-market rate with no exchange rate markup. Actual fee shown upfront in calculator before confirming. |
| International (SWIFT) | $25.99(1-4 business days) | Max $25.99 Additional fixed fee for outbound SWIFT transfers, up to 25.99 GBP depending on transaction size, charged on top of the standard percentage + fixed transfer fee. |
| Local (USD) | $8.27(1 business day) | Max $8.27 Same-currency (local) transfer fixed fee, varies by currency; up to 8.27 GBP equivalent. Non-wire, non-SWIFT same-currency transfers are free for many currencies. Always shown upfront in calculator. |
| Fee | Details | Amount |
|---|---|---|
| Account Fees | ||
| Account Details Setup Fee | -One-time | $31.00 |
| Hold Currency Fee | -Other | Free |
| Transfer Fees | ||
| Inbound Domestic Payment Fee | -Per transaction | Free |
| Inbound Usd Wire Swift Fee | -Per transaction | $6.11 |
| Inbound Gbp Swift Fee | -Per transaction | £2.16 |
| Inbound Eur Swift Fee | -Per transaction | €2.39 |
| Cross Border Outbound Sepa Fee Australia | -Per transaction | AUD 6.00 |
| Cross Border Outbound Fee Canada | -Per transaction | 0.00% |
| Cross Border Inbound Fee Canada | -Per transaction | 0.00% |
| Cross Border Outbound Sepa Fee Germany | -Per transaction | €2.00 |
| Cross Border Outbound Fee Italy | -Per transaction | €8.00 |
| Cross Border Outbound Fee Netherlands | -Per transaction | €4.00 |
| Cross Border Inbound Fee Netherlands | -Per transaction | €1.00 |
Cards
Security & Compliance
Regulation
- Financial Conduct Authority (FCA)License: 900507. Licensed in United Kingdom. Safeguarding: segregated_accounts.
- Compliance CertificationsPCI DSS
App Security
- Two-Factor Authenticationtwo-step authentication, biometrics (fingerprint/FaceID), encryption
Wise Payments Limited is authorised as an Electronic Money Institution (EMI) by the UK FCA (reg. 900507). Customer funds are safeguarded and held separately from company funds with major institutions including Barclays and JP Morgan Chase. Security features include two-step authentication, biometrics, device encryption, digital card generation, real-time notifications, and card freeze capability. Fraud monitoring runs 7 million daily checks (80/second) with dedicated anti-fraud teams and 1,000s of fraud specialists. 24/7 customer support across 15 languages. Machine learning used for threat detection. Business Customer Privacy Notice effective 18 February 2026 (v2.0) indicates GDPR compliance. Globally holds 65+ licences across jurisdictions including ASIC (Australia, AFSL 513764), National Bank of Belgium (EEA passporting), FinCEN (US), MAS (Singapore), and others. SOC2 compliance not explicitly mentioned.
Support & Platforms
Customer Support
- Help Center24/7
Accessible via the Help or ? button on the website or in the app. Suggests relevant articles before offering contact options.
- Phone24/7
Avg response: ~1 min
US toll-free: +1 888 501 4041. For non-US callers, number provided after logging in to be directed to the correct regional team. Phone lines open 24/7. Caller's phone provider may charge for the call.
- Live Chat24/7
Avg response: ~5 min
Accessible via the Help or ? button on the website or app after logging in. Choose the 'Contact us' option and select chat as a contact method.
- Email24/7
Avg response: ~1d
[email protected], [email protected]. Additional business/API-related contacts: [email protected], [email protected]. Wise acknowledges complaints within 1 working day and aims for a final response within 15 calendar days.. [email protected], [email protected]. Wise acknowledges complaints within 1 working day and aims for a final response within 15 calendar days.
- Social Media24/7
Facebook: https://www.facebook.com/wise | Twitter/X: https://twitter.com/wise | Instagram: https://www.instagram.com/wiseaccount | YouTube: https://www.youtube.com/c/wiseaccount | LinkedIn: https://www.linkedin.com/company/wiseaccount
- Contact Form24/7Priority
Avg response: ~1d
Formal complaint form available at wise.com/help. Wise acknowledges submission within 1 working day and aims for a final response within 15 calendar days.. Wise Platform sales/integration contact form at wise.com/platform/contact. Dedicated contact for businesses looking to integrate Wise infrastructure into their organisation.
Available Platforms
Eligibility
Supported Currencies
Local Account Details13 accounts
Local AUD account details available. Supports both local receipt and SWIFT. Salary deposits explicitly supported. AUD can be added to the account directly.
Local CAD account details available. Supports both local receipt and SWIFT. Salary deposits explicitly supported. CAD can be added to the account directly.
Local EUR IBAN account details available. Wise Europe SA is headquartered in Belgium and is the EU-regulated entity. Supports both local SEPA receipt and SWIFT. Salary deposits explicitly supported. EUR can be added to the account directly.
Local GBP sort code account details available. Also supports multi-currency SWIFT receipt: GBP, EUR, USD, AED, AUD, CAD, CHF, CZK, CNY, DKK, HUF, ILS, JPY, NOK, NZD, PLN, SEK, RON, SGD, UGX and ZAR can all be received via GBP SWIFT/global account details. Salary deposits explicitly supported. GBP can be added to the account directly.
Local HKD account details available. Supports both local receipt and SWIFT. Adding HKD is limited to non-Hong Kong personal customers and companies registered in Hong Kong.
Local HUF IBAN account details available. Supports both local receipt and SWIFT. Salary deposits explicitly supported. HUF can be added to the account directly.
Local NZD account details available using New Zealand bank/branch/account number format. Supports both local receipt and SWIFT. Salary deposits explicitly supported. NZD can be added to the account directly.
Local SGD account details available. Supports both local receipt and SWIFT. Salary deposits explicitly supported. SGD can be added to the account directly.
Local USD account details available with US routing number. Supports both local ACH/Wire receipt and SWIFT. USD local account details are not available everywhere — availability varies by customer location. Salary deposits explicitly supported.
Local PLN IBAN account details restricted: new PLN account details are currently paused while Wise makes improvements. Existing holders can continue using them. Receives from any bank account in Poland. Also supports SWIFT receipt.
Local RON IBAN account details restricted: new RON account details are currently not available. Existing holders can receive from any bank account in Romania. Also supports SWIFT receipt. Salary deposits explicitly supported for existing holders.
Local MYR account details are restricted: only available to personal account holders who are residents in Malaysia. Not available for business accounts. Does not support SWIFT receipt. Adding MYR directly also requires a Malaysian address. Cannot be used for salary or direct debit by non-Malaysian residents.
Local TRY IBAN account details restricted: only available for customers NOT residing in Türkiye. Does not support SWIFT receipt. Salary deposits explicitly supported (for eligible non-Turkey-resident customers).